Frequently asked questions
Prices and VAT, delivery and the crane, the warranty and documents, partners, doors and renovations: the answers in one place.
66 questions
Buying and prices
Do the prices include VAT, and what is paid separately?
Container prices include VAT and assembly. Box house prices include VAT, with assembly priced separately, excl. VAT: from €700, depending on the model. The capsule arrives ready and needs no assembly. Delivery and the crane are priced separately, excl. VAT.
Do I get a written contract?
Yes. We sell under a written contract, and the warranty is set out in an annex to it.
How do I pay for a container or a house?
You pay 60% of the price when you order and the remaining 40% after delivery. Assembly is paid for once it is finished. Partners work on different terms: the full amount in advance, under a contract.
Can the purchase be financed?
Yes. You can get financing of up to €50,000 through UniCredit Bulbank.
Do I need a building permit for a container or a Box house?
No. You need a permit for a temporary structure, and we provide the documents you need to obtain it.
Can I move the container or the Box house later?
Yes. A container can be taken apart and moved, and a Box house can be folded and moved again.
Are the roof and the floor insulated?
The roof is insulated: with 50 mm of rock wool on Box houses, and with mineral wool on containers. The floor is not insulated as standard; we can add floor insulation at extra cost.
Containers
Does the container have a kitchen?
A kitchen is not included. There is a room that can be used as one.
Is assembly included in the container price?
Yes. Assembly is included in the price of every model: €1,000 of that price is for the assembly.
Are there containers in other sizes?
Other sizes from the catalogue are not in stock, but we can order them for you. Just ask.
How long does a made-to-order container take?
About 3–4 months, the same as a Box house. A container in stock is with you within 7 days.
Can I choose the container’s finishes?
Yes, when the container is made to order for you. For a container from stock, the finishes cannot be chosen.
I am buying a container from you. Can I choose your internal doors for it?
Yes. Container buyers can choose their doors from our internal door range.
Box houses
What does the Box house price include?
VAT, shipping from China and customs. For the 37, 58 and 73 m² models the price also covers the fully equipped bathroom (9 versions to choose from), the kitchen (5 versions to choose from, and 2 more at extra cost) and the standard terrace on the short side, 6230 × 2000 mm. Assembly is priced separately, and the crane, the foundation and delivery to your plot are not included.
What does Box house assembly include?
Placing the house on your prepared base and turnkey finishing: the house is ready to move into. Assembly does not include the crane, the foundation or delivery to your plot. The crane is required: about €550 excl. VAT, or more depending on the location.
Who assembles a Box house, and how long does it take?
We do: two of our workers assemble it on site in 3–4 days.
How much is assembly for the 18 m² house?
Assembly of the 18 m² expandable house costs €1,000 excl. VAT, or €1,200 incl. VAT.
Is the lead time the same for every size?
Yes. Every Box house, from 18 to 74 m², is made in up to 40 days and reaches your address in about 3–4 months.
Does the capsule need assembly?
No. The capsule arrives ready and needs no assembly. Delivery, the crane, the lead time (about 3–4 months to your address) and the warranty are the same as for the Box houses.
Can I choose the layout?
Yes. Start from one of the 18 layouts in our catalogue for the 37, 58 and 73 m² models, or draw your own in the planner, and send it to us for a quote. The bathroom and the entrance door are fixed: they sit where the model’s technical drawing puts them.
Are kitchen appliances included?
No. We do not supply or charge for the appliances: in the configurator you show where each one goes, so that we build the kitchen to fit, and the preparation for them (electrical points and plumbing) is included in the price. The sink is the exception: we do sell it, and you choose it in the configurator.
Steel-frame houses
How much does a steel-frame house cost?
Each house is its own project, so there is no catalogue price. Send us your plan or a sketch and we will quote it, or, if you do not have one, we will draw one up for you.
How much does the design cost if you draw it up?
Full documentation is a paid service. The architectural design costs €1,000.
Where is the steel frame made?
At our factory in China.
What warranty does a house built to a plan carry, and how long does it take?
Both depend on the project.
Do you handle delivery and customs for a house built to a plan?
Yes. We deliver the parts to your plot and handle the customs clearance. Delivery and customs are included in the quote for the project.
Do partner prices apply to houses built to a plan?
Yes, to steel-frame houses too, once we have discussed the project.
Delivery and assembly
How is the delivery price counted "both ways"?
The road km from our base to your town, times two, times the rate per km: €1 for a container and about €2 for a Box house, excl. VAT. A Box house is counted from Marikostinovo or Varna, whichever is closer.
What does the crane cost?
A Box house needs a crane: about €550 excl. VAT, and it can be more depending on the location. For a container it is your choice, about €550 excl. VAT; we then assemble the container in our warehouse and it arrives built.
Can it be done without a crane?
A container, yes: two of our workers assemble it on site over 3–4 nights. Their travel adds up to €100 excl. VAT, depending on the location, and you arrange their accommodation. A Box house, no: it is not possible without a crane.
Do you deliver to Greece and other countries?
To Greece, yes, at the same rates; we have already delivered a Box house to Paralia Kariani. Other countries on request.
How long until a container or a Box house reaches me?
A container in stock is with you within 7 days. A Box house is made in up to 40 days and reaches your address in about 3–4 months.
Is the calculator’s price final?
The figure is an estimate, by road to the town centre, excl. VAT. For a container the rate is fixed; for a Box house the price is approximate. The exact price is in the quote. More than one container or Box house is quoted separately.
Do you handle customs?
Yes, for everything we deliver. Customs clearance is included in the container prices and in the quote for a steel-frame house; for Box houses, shipping from China and customs are already in the house price.
What foundation do I need?
It depends on the location, so call us or ask us about your plot. The foundation is not included in the price. For the foundation we recommend Siana Burgas, if you go with ground screws.
Who unloads the house?
At our base, unloading is at our cost. Transport from the base to your address, and unloading there, are at your cost unless we agree otherwise.
Do you insure and track the shipment?
Yes. We offer transport insurance and shipment tracking.
Warranty and documents
What warranty do the containers and Box houses carry?
For containers and Box houses: the load-bearing steel structure 15 years; the thermal panels 6 years; the windows and doors (profiles and glazing) 6 years; the sanitary ware and plumbing fittings 2 years. Everything else is checked visually at handover. The warranty covers factory defects and runs from the day of handover, with normal use, a suitable foundation, proper drainage and no unauthorised work by third parties. It does not cover mechanical damage, improper transport or unloading not carried out by us, an unsuitable foundation, lack of ventilation, poor drainage, leaks from external connections, condensation, later repairs or changes by the buyer or third parties, or force majeure.
What documents come with a container or a Box house?
With a container or a Box house you get the CE certificate, the list of materials and the drawings.
Do you check the quality before you ship?
Yes. Before we ship an order, we check its quality at our factory.
Visits and the company
Can I visit you, and when are you open?
Yes, at our base in Marikostinovo, near Petrich, Bulgaria, by prior appointment only. Opening hours: Mon–Fri 07:00–19:00.
Where are the containers and Box houses made?
At our factory in China. We handle customs, and then we bring them to your address.
What kind of company is NVC Home4You?
A Bulgarian company from Marikostinovo, near Petrich. We started in 2021 as a logistics firm; today we sell and deliver containers, Box houses and steel-frame houses built to your design. We have delivered 87 homes. VAT number: BG113592898.
Partners
What does it cost for several units?
Less than the retail price, depending on the quantity: from 6 units for containers and from 3 for Box houses in one order. The exact price is in the offer for your quantity.
Who can become a partner?
A company ordering at least 6 containers or at least 3 Box houses in one order.
How do partners pay?
The full amount in advance, under a contract with us.
Can I sell anywhere, at my own price?
Yes. You sell wherever you like, at the price you set.
Do you deliver to my client or my warehouse? And outside Bulgaria?
Yes: to you, to your warehouse or straight to your client. In Bulgaria and Greece at the calculator's rates: a container €1/km, a Box house about €2/km plus a crane of about €550, km counted both ways, excl. VAT. Other countries on request.
What documents do I get?
A list of materials, CAD drawings, a CE certificate and any other documents needed, for the containers and for the houses.
Can I see the stock?
Yes. Our yard is at Marikostinovo, Bulgaria: visits by appointment.
As a partner, can I use my own logistics?
Yes. You can pay the factory directly and arrange the transport yourself.
Internal doors
Do you sell the doors on their own?
Yes. Internal doors are a separate product. We sell them to builders, developers, shops and private buyers; you do not need to buy a house from us.
Is there a minimum order?
No. You can order a single door. The price per door and the delivery depend on the quantity ordered.
How is the price worked out?
By quantity: send us an enquiry with the number of doors and we send you a quote with the price and delivery for it.
Do you fit the doors?
Yes, if you want. Mark fitting in your enquiry and we will include it in the quote.
What does the set include?
The leaf, frame, hinges, handle, lock and trims.
Which frame width do I need?
The frames come 70, 90, 100, 120, 140, 160 and 180 mm wide. If you are not sure, write the wall thickness in your enquiry.
Are they suitable for a bathroom?
The doors are WPC, which is water-resistant, so they also suit rooms with higher humidity.
Are there colours other than those shown?
Yes. Each type has three standard colours, and on request we offer the full range of 25 WPC finishes from our catalogue (BJX-01 to BJX-25).
Interior renovations
How much does a renovation cost?
The price depends on the work and the materials, so we give it after the free site visit, in a written offer.
Do you charge for the site visit?
No, the site visit is free. After it you get a written offer.
Where do you work?
In the area from Sofia to Petrich, in Bulgaria. Tell us where the property is and we will get back to you.
Who does the renovation?
Our own team of builders: from the demolition, plumbing and electrics to the tiles, the paint, the floors and fitting the kitchen.
Who provides the materials?
As you prefer: we can supply them, or you provide them and our team puts them in.
Is there a contract and a warranty for the renovation?
Yes. We sign a contract before we start, and the work carries a warranty under the contract.
How long does a renovation take?
It depends on the work, so we do not give a time in advance. We discuss it with you after the site visit.
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Mon–Fri 07:00–19:00 · Marikostinovo, Petrich, Bulgaria